retailciooutlook

Strategical Development of Data and Analytics in Retail

Vishaal Melwani, CEO, Combatant Gentlemen

Travel Centers Digitalized

Michael Rodgers, Chief Strategy & Information Officer, Pilot Flying J

The Connected Employee: What Every Business Leader Needs to Know

Andrew Morawski, President & Country Chairman, Vodafone Americas

Three Ways through Retailers Can Step Their Game Up in 2017

Fiona Swerdlow, VP, Research Director, Forrester Research

Harnessing the Power of Big Data: A Crucial Competitive Advantage for Brick-and-Mortar Retail

Alex Bordei, Director of Product and Development, Bigstep

Harnessing the Power of Big Data: A Crucial Competitive Advantage for Brick-and-Mortar Retail

More data speeds up the business decision by analyzing a multitude of key performance indicators and partly solves one of the core issues of offline retailers.

Augmenting POS with New, Innovative Digital Technologies

Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s

Augmenting POS with New, Innovative Digital Technologies

Today, customers have the choice to either visit brick-and-mortar stores to purchase products or can shop online, or use a combination of both to buy a product of their choice.

Cloud and IoT Technologies in Grocery Retail

Jozo Džakula, CIO, Konzum

Since connectivity became omnipresent, technology companies are seeking a way to connect everything to the Internet.

Extending the Power of your POS to Loyalty and CRM

Mark Horbal, CIO & CTO, SpringBIG

Extending the Power of your POS to Loyalty and CRM

Your POS is your workhorse. It sees every transaction in every store.

Empowering Consumers in the Retail Space

Steve Rempel, CIO, Rite Aid

Empowering Consumers in the Retail Space

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

Apparel Development and Technology: Making the Digital Connection

David Grant, Vice President, PLM, Design and Supply Chain Systems, Fast Retailing [TYO: 9983]

Apparel Development and Technology: Making the Digital Connection

It’s no secret that the apparel manufacturing industry has a history of slow adoption rate of new technology.

Avoid Being the Next Casualty in the Retail Apocalypse

Sahal Laher, CDO & CIO, Destination XL Group

Avoid Being the Next Casualty in the Retail Apocalypse

There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.

Schneider Electric: Connected Retail- Computing Power to Every Store

Kevin Brown, SVP of Innovation & CTO, Secure Power Division, Schneider Electric

Schneider Electric: Connected Retail- Computing Power to Every Store

So, we had our guys there fixing the problem before it escalated on the customer end.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Customer Experience-the Driving Force of E-commerce Business

Chris Homer, Co-founder & CTO, thredUP

Customer Experience-the Driving Force of E-commerce Business

To stay ahead of their competitors in the longer run, companies should focus majorly on providing excellent customer experience and finding the right balance between a company’s business growth and monetary profit

Customer Experience on Digital Platforms

Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International

The role of contact centers are often diminished due to the volume of interaction it handles in comparison to websites.

Augmented Reality and Virtual Reality

Shekhar Chhajer, CIO, Southeast Asia, India and CoC Sales Overseas, Mercedes Benz

Augmented Reality and Virtual Reality

Real estate is another industry which can immensely benefit as investments made by home buyers are huge.

Encryption Equals Customer Service

Prabash Coswatte, CIO, Vallarta Supermarkets, VSI

Encryption Equals Customer Service

Retail Security is being squeezed between two trends—the rising cost of labor and the leveraging of technology.

The Paradigm Shifts in the Retail World

Phillip Raub, Founder and President, b8ta

The Paradigm Shifts in the Retail World

The retail industry has always been a part and parcel of Human Society.

Artificial and Emotional Intelligence: The Corporate Balancing Act

Nick Burton, Vice President Digital Development, Avon

Artificial and Emotional Intelligence: The Corporate Balancing Act

Companies are standing on the precipice of technological revolutions every. Single. Day. Coupled with an increasing need to understand workforces and customers, balancing human connection with convenience is a real corporate conundrum.

Gain an Edge or Get Edged Out

Nick East, VP, and Andrew Hoyt CTO & VP Engineering, NCR Retail

Gain an Edge or Get Edged Out

How retailers can better leverage edge solutions to maximize in-store data