retailciooutlook

The Changing Face of Retail Industry

Graeme McVie, VP & GM, Business Development, Precima

The Digital Journey

Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR] And Todd Nicholson, VP-Vertical Market Business Units, Extreme Networks [NasdaqGS-EXTR]

Harnessing the Power of Personalization

Jean-Francois Bessiron, VP Goods International, Groupon [NASDAQ: GRPN]

Harnessing the Power of Personalization

Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

Anishiya Taneja, CIO, Serena & Lily

Building Technology Powered Lifestyle Brands: Changing Role of a CIO in Retail

Change is occurring within industries and making odd bedfellows through the Internet of Things (IoT).

Disrupting the Retail Customer Experience

Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated

AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.

The Social Drive of Retail

Gene Ku, Chairman, Mobovida, LLC

The Social Drive of Retail

Consumer tastes are as fickle as ever and styles change with seemingly every Instagram personality or YouTube celebrity touting new wares from different brands.

Your Biggest Omnichnannel Challenge Might Not be Your Technology

Kyu Cho, VP-Consulting Services, Nisum

Your Biggest Omnichnannel Challenge Might Not be Your Technology

Retailers know that omnichannel is the way of the future. Having a digital presence is table stakes at this point, with mobile and social commerce not far behind.

The Evolving Role of IT in Retail

Paul Scorza, CIO & EVP, Ahold USA

The Evolving Role of IT in Retail

The explosion of mobile technology and the need for immediate responses to customer demands has increased the reliance on technology.

Retail and the Consumer

Steve Rempel, CIO, Rite Aid

Retail and the Consumer

Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.

Resetting the CIO's Role for Smart, Digital Retail

John Kenwood, VP, Capgemini [Euronext: CAP] And Charlie Li, EVP-Chief Cloud Officer, Capgemini [Euronext: CAP]

Resetting the CIO's Role for Smart, Digital Retail

The great retail renaissance is underway, enlightened by digital, enabled by the cloud and enriched by an endless sea of data.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Local Foodmarket Retailers Transforming the Payment Experience

Steve Methvin, VP of Ecommerce and Retail Technology, Bozzuto’s

Local Foodmarket Retailers Transforming the Payment Experience

Technology influences the balance between store (paid) and customer (free) labor in the transaction processes.

The Business Reality of Virtual Reality

Vinod Subramanyam, AVP & Head - Digital Experiences at Brillio

AR/VR technology offers a doorway into a new way of shopping. The Solomomo Smart Mirror allows users to try on makeup via an augmented reality layered mirror.

Matahari Department Store

Sreekanth Chetlur, Head Of E-Commerce & Omni Channel, Pt Matahari Department Store Tbk

Matahari Department Store

It is time for other retailers to make the digital transformation towards the new age of retail.

AI becomes "Personal"

Sherif Mityas, CIO & CSO, TGI Fridays

AI becomes

Imagine it’s Thursday night, the kids have soccer practice and you’re always looking for a place to pick-up dinner on the way home.

Schneider Electric: Connected Retail- Computing Power to Every Store

Kevin Brown, SVP of Innovation & CTO, Secure Power Division, Schneider Electric

Schneider Electric: Connected Retail- Computing Power to Every Store

So, we had our guys there fixing the problem before it escalated on the customer end.

How Technology Is Revolutionizing the Integration of Unstructured Data

Onyeka Nchege, CIO, Interstate Batteries

How Technology Is Revolutionizing the Integration of Unstructured Data

E-commerce has made it possible for us to deliver an exceptional and consistent customer experience, executed flawlessly via web, mobile, and store.

Lessons from the Grocery Industry and the State of Retail Today

Richard Heyman, Principal, Retail Digital Strategy and Former CIO, Gordmans Stores

Lessons from the Grocery Industry and the State of Retail Today

In the late 1980s, I was leading the technology efforts at a regional grocery chain when the alarms sounded.