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By Steven Van Wyk, CIO/COO, The PNC Financial Services Group
By Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche
One key metric in realigning IT is the percentage of IT spend focused on “keeping the lights on” versus business innovation.
By Sanjay Choubey, VP-IT, Briggs & Stratton
A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency.
By Waves Mowatt-Kane, Director, Customer Experience, Amtrak
Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.
By Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric
With a wide array of products that provide reliable power and availability solutions for IT and communications technologies, APC delivers certainty in a connected world.
By Advait Kulkarni, IT Director, Cetera Financial Group
By 2020, it is estimated that the value of e-commerce sales will have topped $4 Trillion.
By Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]
Business Wire estimates that the digital transformation market will grow from $148.04 billion in 2015 to $392.15 billion by 2021.
By Scott Horn, CMO, [24]7
Modern machines can neither handle every nuance of human interaction nor the diversity of human emotions.
By Scott Welty, VP-Retail Strategy, JDA Software
For many decades , a retail organization’s success or failure hinged upon its ability to react to market conditions.
By Russ Reynolds, CEO, Batteries Plus Bulbs
When discussing technology and its effects on human relations, we often refer to a phenomenon wherein mobile devices and computers are replacing face-to-face interaction.
By Don Scheibenreif, VP-Distinguished Analyst, Gartner
Internet-connected things will become your customers in the future. We believe embracing this future early will be a prime source of competitive advantage in the world of digital business.
By E.R. Williams, Co-Founder and Technology Lead, Zipline Logistics
Today’s technology can’t tell you the best strategic decisions to make, but it can uncover the correlations and information you need in order to make those decisions yourself.
By Dr. Volker G. Hildebrand, Global VP, SAP Hybris
For many years, computers could play mathematical games like chess and the sheer computing horsepower was the key to their success.
By Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group
Thriving retail brands nurture deeper connections with shoppers by building communities.
By Alex Bordei, Director of Product and Development, Bigstep
More data speeds up the business decision by analyzing a multitude of key performance indicators and partly solves one of the core issues of offline retailers.
By Wendy Liebmann, CEO, WSL Strategic Retail
Early this year when Target announced its financial results it struck me how quickly the world had changed.
By Marissa Tarleton, CMO, RetailMeNot, Inc
Consumers love to shop. However, the means and methods in which they find what they want continue to evolve.
