retailciooutlook

The COVID Catalyst and The Paradigm Shift

Alexandra Hourani, NA Digital GMM Director, Converse

How Traditional Retailers are Evolving For the Digital Era

Gareth Bridges, Director, Digital Business, Equinix Asia-Pacific

Three Industries Artificial Intelligence Will Transform Over the Next Decade

Eric Redmond, Global Director, Technology Innovation, Nike

Redesigning Supply Chain and Logistics with Simulation

Benoit Montreuil, Professor in ISYE School, Coca- Cola Chair in Material Handling and Distribution

Redesigning Supply Chain and Logistics with Simulation

Simulation assists organizations in assessing the state, performance, anomalies, opportunities and risks of current and proposed supply chains and logistic systems.

Harnessing the Power of Personalization

Jean-Francois Bessiron, VP Goods International, Groupon

Harnessing the Power of Personalization

Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers

Retail: It's all about 'Experience'

Paul Scorza, CIO & EVP-IT, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY] And Malcolm D'Souza, Sr. Director, IT-Transformation Retail Business Services, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY]

From digital signage to customer facing devices, to internet cafés, the use and reliance on technology has grown exponentially.

Branded Retail: Living at the Intersection of Technology and Culture

Greg Klingaman, Global Head of Retail & Strategic Partnerships, Diageo

Branded Retail: Living at the Intersection of Technology and Culture

A brand is only as good as its reputation, but risk aversion for fear of the unknown shouldn’t foster a more conservative and incremental approach to retail technology deployment

Apparel Development and Technology: Making the Digital Connection

David Grant, Vice President, PLM, Design and Supply Chain Systems, Fast Retailing [TYO: 9983]

Apparel Development and Technology: Making the Digital Connection

It’s no secret that the apparel manufacturing industry has a history of slow adoption rate of new technology.

Latest E-commerce Trends Shaping Up

Advait Kulkarni, IT Director, Cetera Financial Group

Latest E-commerce Trends Shaping Up

By 2020, it is estimated that the value of e-commerce sales will have topped $4 Trillion.

The Future of Operations, but NOW!

Romain Liot, COO, Adore Me

The Future of Operations, but NOW!

​Adore Me was established in 2012 and sells inclusive, affordable, fast-fashion intimates online. End of 2017.

IT as an Enabler for Retail Industry

Armin Roeseler, CIO, Swanson Health Products

IT as an Enabler for Retail Industry

Requirements regarding site performance, reliability, scalability, and flexibility, etc., provide new challenges for IT organizations.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Linking Customers to Your Stores - The Advantages of Text Messaging

Terre Wellington, Senior Vice President of Store Operations, Lamp Plus

Linking Customers to Your Stores - The Advantages of Text Messaging

For its ability to strengthen brand loyalty and offer a real human connection, texting is sure to be an important component in the future of brick-and-mortar customer service.

How will the Internet of Things (IoT) Truly Transform the Retail Industry

Rohan Penman, Global Head of Technology, T2 Tea

Often solutions are not customer facing, but should aim to provide a seamless experience to ultimately benefit both the efficiency of the business and ultimately the customer.

E-Commerce Vs. Retail: It's More than Just Numbers

Amit Mangwani, Director of Retail Marketing, Intel Corporation

E-Commerce Vs. Retail: It's More than Just Numbers

The increase in online sales generated by traditional companies is a key contributor to the growth of sales in e-commerce.

Dawn of a New Era in eCommerce

Chris Brook-Carter, Managing Director of RWRC (Ascential)

Dawn of a New Era in eCommerce

A foot race is on for retailers and brands to join up the dots around their data as they seek to control an understanding of their customers.

Service Management in the Age of Digitization

Douglas Duncan, CIO, Columbia Insurance Group

Service Management in the Age of Digitization

If there is one thing that has been a core function of IT shops large and small over the years, it is the delivery of service.

Driving Innovation and Leveraging Stores as a Competitive Advantage

Edward Park, SVP, Head of Retail, Digital, Allocations, Wholesale Operations (North America), GUESS? Inc.

Driving Innovation and Leveraging Stores as a Competitive Advantage

The challenge facing retail today is transforming stores to connect that invaluable hub of experience.

The Four Current Traits and the Future of Retail

Dr. Mark Chrystal, Chief Analytics Officer at rue21 & Co-Founder, MachineCore, Inc.

The Four Current Traits and the Future of Retail

AI is going to grow up rapidly; Moore’s law may apply for a while, but its development will almost certainly outpace anything we have seen before.