Retail CIO Outlook Weekly Brief
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Perry Kramer, SVP & Practice Lead, Boston Retail Partners
David Marcotte, Senior Vice President, Kantar Consulting
Steve Rempel, CIO, Rite Aid
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.
Steven Van Wyk, CIO/COO, The PNC Financial Services Group
The model is based on a service-oriented architecture that defines the standard business capabilities that make up a bank- such as payments, loan offerings.
Nick East, CEO, Zynstra
To deploy at scale, management and operational processes need to be automated to reduce cost and risk.
Ryan Byrd, CIO & VP Engineering, Entrata
Google Apps is the new office software leader, particularly for younger, faster-moving, web-centric companies.
Romain Liot, COO, Adore Me
Adore Me was established in 2012 and sells inclusive, affordable, fast-fashion intimates online. End of 2017.
Waves Mowatt-Kane, Director, Customer Experience, Amtrak
Empathy is the first tenet of Design Thinking. Using empathy is your opportunity to seek a deeper understanding of your customer.
Jozo Džakula, CIO, Konzum
Since connectivity became omnipresent, technology companies are seeking a way to connect everything to the Internet.
Vish Ganapathy, VP, Partner, IBM Industry Academy Member for Consumer Industries
Retailers are facing increased pressure from competitors abroad, traditional manufacturer brands going direct, and new business models from digitally native startups.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Eric Moriarty, VP, B-Stock Solutions
By the end of 2017 the value of retail returns will be equivalent to total online sales: around $440 billion.
Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt
It was hard to believe that a machine could out-think a genius like Kasparov.
Mike Ruchensky, VP and CIO, Swift Transportation [NYSE-SWFT]
Today’s fleet managers—and their drivers—face heightened responsibilities in an increasingly competitive transportation industry.
Kevin Brown, SVP of Innovation & CTO, Secure Power Division, Schneider Electric
So, we had our guys there fixing the problem before it escalated on the customer end.
Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group
Thriving retail brands nurture deeper connections with shoppers by building communities.
George Pepes, Retail Vertical Solutions Lead, Zebra Technologies [NASDAQ: ZBRA]
Retailers are starting to look toward enterprise-grade mPOS solutions that offer a consumer device-like interface design while meeting the durability, power and security needs of business users
Brett Beveridge, Founder & President, The Retail Outsource Companies
To say the landscape of retail is changing, is an almost absurd understatement.
