retailciooutlook

Authentic brand storytelling with technology as the differentiator to drive brand demand

Angela Gearhart, Sr. Director Retail and Brand Experience, Sleep Number

Linking Customers to Your Stores - The Advantages of Text Messaging

Terre Wellington, Senior Vice President of Store Operations, Lamp Plus

Retail Focus: Using Promotional Financing to help Close the Sale

Sue Yasav, VP, Market & Consumer Insights, Synchrony Financial [NYSE:SYF]

Speed of Retail

John O'Reilly, VP of Business Development, Aptaris

Speed of Retail

When consumers demand instant gratification, including fast delivery and information at their finger-tips, the speed of retail must be accelerated.

Digital in Retail: The Three Steps to Maturity

Paul Conder, Vice President, CX, CallisonRTKL

Digital in Retail: The Three Steps to Maturity

There are three big challenges that brands face as they become more mature as digital retailers–how to store and organize data, how to collect it, and how to use it.

Schneider Electric: Connected Retail- Computing Power to Every Store

Kevin Brown, SVP of Innovation & CTO, Secure Power Division, Schneider Electric

So, we had our guys there fixing the problem before it escalated on the customer end.

The Missing Puzzle Piece: How Workforce Analytics can help Complete the Picture to Unlock Customer Value?

Helen M. Friedman, Director, Willis Towers Watson

The Missing Puzzle Piece: How Workforce Analytics can help Complete the Picture to Unlock Customer Value?

The goal is to PASS the investigative ball down the field to make progress in the arena of workforce analytics.

Matahari Department Store

Sreekanth Chetlur, Head Of E-Commerce & Omni Channel, Pt Matahari Department Store Tbk

Matahari Department Store

It is time for other retailers to make the digital transformation towards the new age of retail.

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today

Bob Hetu, Research Director, Gartner [NYSE:IT]

Digitizing the Retail Customer Experience and What it Means for Multichannel Retailers Today

The powerful combination of digital and physical is where a multichannel retailer can exert itself.

In the e-commerce environment, change is the only constant.

Joseph Santamaria, CIO, PSEG [NYSE: PEG]

In the e-commerce environment, change is the only constant.

Domino’s Pizza Enterprises Limited entered the e-commerce space well over a decade ago and we were early adopters in terms of competitors in the Quick Service Restaurant (QSR) industry globally, and especially in Australia.

Gain an Edge or Get Edged Out

Nick East, VP, and Andrew Hoyt CTO & VP Engineering, NCR Retail

Gain an Edge or Get Edged Out

How retailers can better leverage edge solutions to maximize in-store data

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Customize and Communicate-Two Key Element to Success for Retailers

Charlie Cole, Chief Digital Officer, VP, TUMI

Customize and Communicate-Two Key Element to Success for Retailers

It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

Leveraging the Power of Cloud to Add Value to Business

Ronald Blahnik, CIO, Hibbett Sport

In the event of a cyberattack, your vendor must be in a position to safeguard your data, and protect it from damage.

Asymmetrical Risk to the Integrated Retail World

David Marcotte, Senior Vice President, Kantar Consulting

Asymmetrical Risk to the Integrated Retail World

Asymmetrical warfare is waging undeclared war by means of proxies, independent agents, and professionals so that there is no clear line of responsibility or plausible deniability.

Be Ready or be Gone - Insights for the Fast approaching Future of Retail

Brett Beveridge, Founder & President, The Retail Outsource Companies

Be Ready or be Gone - Insights for the Fast approaching Future of Retail

To say the landscape of retail is changing, is an almost absurd understatement.

Leveraging Technology to Better Connect the Human Element

Russ Reynolds, CEO, Batteries Plus Bulbs

Leveraging Technology to Better Connect the Human Element

When discussing technology and its effects on human relations, we often refer to a phenomenon wherein mobile devices and computers are replacing face-to-face interaction.

If your Customers are a Step Ahead, How Can you Catch Up?

Anthony Jones, Head of eCommerce, Mid-Market Sales UKI, Google

If your Customers are a Step Ahead, How Can you Catch Up?

What a fascinating space to be in right now. We’ve spent years waiting for technology to come and disrupt and, well, it looks like we’re more or less here.

The Boundaries have Vanished

Michael Adams, VP of IT, MarineMax

The Boundaries have Vanished

A new world order has slowly evolved, leaving many corporate technology teams unprepared to adapt to the critical new responsibilities they manage.