Retail CIO Outlook Weekly Brief
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George Pepes, Retail Vertical Solutions Lead, Zebra Technologies [NASDAQ: ZBRA]
Sean MacCarthy, Executive Director Global Analytics and Store Segmentation, Claire's Inc
Aashish Chandra, CTO, Digital Transformation Leader, Tata Consultancy Services [NSE-TCS.NS]
In today’s disruptive digital economy, the pace of change is at its peak and it has only just taken off.
AJ Agrawal, CEO, Alumnify
To have a full, comprehensive view and understanding of your customer, it is critical to enable your e-commerce to integrate data across the e-commerce enterprise.
Alistair Venn, Managing Director, Menulog Group
Technology innovation is not only driving a better customer experience, but is making it easier for retailers to manage business operations.
Alice Sesay Pope, Sr. VP, Head of Contact Center & Customer Experience Officer, First Horizon National Corporation [NYSE: FHN]
Business Wire estimates that the digital transformation market will grow from $148.04 billion in 2015 to $392.15 billion by 2021.
Michael Jaconi, CEO & Co-Founder, Button
People continue to spend more time on mobile, requesting, purchasing, and booking the exact products they want, at the exact time they want them.
Stephanie Miller, Director of Labor and Employee Relations, Lowe's Companies, Inc.
Key to a sound investigation process is solid record keeping.
David Kerr, CEO, Octiv
Making connections between sales and marketing teams can be challenging, but when teams are committed, an entire organization can benefit.
Richie Proud, Vice President Merchandise Planning, Allocation, and Product Insights, Groupe Dynamite
E-commerce provides brands with the platform to take a stance, share their story, and create a stimulating brand senses experience - one that will determine whether a new customer walks into the physical location.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]
Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.
Steve Rempel, CIO, Rite Aid
Many will tell you that today’s consumer is more powerful than ever, thanks to the personal mobile computers we have in our pockets, our homes and even our cars.
Corey Tollefson, SVP & GM, Infor
In today’s competitive marketplace, retailers have faced enormous challenges adapting to sky-high customer expectations and the pressures of digital on brick-and-mortar stores.
Anna Cole, Director of ECommerce Operations, Carhartt
It’s 1997 and the super computer Deep Blue is going up against the reigning World Chess champion, Garry Kasparov for the second time.
Ruben Martin, CEO & Co-founder, Quivers
The main goal is helping consumers find exactly what they need and ensure they receive the information to make a purchasing decision while having a great experience.
Anthony Jones, Head of eCommerce, Mid-Market Sales UKI, Google
What a fascinating space to be in right now. We’ve spent years waiting for technology to come and disrupt and, well, it looks like we’re more or less here.
Adam Saper, CFO, Eataly
Data collection has become easier at all levels of organizations.
